Vivint's aggressive sales tactics and terrible trust scores have Tulsa homeowners looking for a better option. Here's why they're choosing Witness.
Head-to-Head
Local. Veteran-Owned.
Trusted & Transparent
292+ five-star Google reviews from real Tulsa customers. No bait-and-switch.
No Contracts — Ever
Month-to-month service. You stay because you want to, not because you have to.
No Pressure Sales
We'll give you a free consultation and let you decide on your own timeline.
Honest, Flat-Rate Pricing
No promotional rates that expire. What you're quoted is what you pay.
Local Support & Service
Call the owner directly. Same-day service from Tulsa-based technicians.
Modern Smart Home Technology
Top-quality equipment with app control — without the markup of a national brand.
National Corporation
Terrible Trust Scores
Rated as low as 2 out of 10 by consumer reports. Thousands of complaints with the BBB and FTC.
Long-Term Contracts Required
42 to 60-month contracts with massive early termination fees if you want out.
Aggressive Door-to-Door Sales
High-pressure tactics from door-to-door reps who push you to sign on the spot. Frequent reports of misleading claims.
Escalating Pricing
Promotional rates that jump significantly after the introductory period ends.
Distant Customer Service
National call center with long hold times. No local support team in Tulsa.
Proprietary Equipment Lock-In
Vivint's equipment only works with their monitoring, so you can't take it with you if you leave.
Feature Breakdown
Real Reviews
With 292 five-star Google reviews, our track record speaks for itself.
10+
Years in Business
292+
Five-Star Reviews
24/7
Professional Monitoring
0
Contracts Required
"Excellent experience getting security installed by Witness! Techs were knowledgeable and professional. Owner personally stopped by during the installation to let me know I could contact the office 24/7 with questions or concerns. There is absolutely NO up selling, misrepresentation, or dishonesty. Highest recommendation for these guys."
Tish Scott
Verified Google Review
"The entire Witness Security Staff is awesome. Especially Robert and Jimmy who upgraded the system at my house. They made sure that the system operated properly. They also took the time to show us how the system worked, including the App, and answered all of my questions. I would definitely recommend this company."
Jerome Dawson
Verified Google Review
"Great service, installers were professional and knowledgeable about their products. Consulted with us on the coverage area of the cameras and made sure they covered the areas of concern. Price was very competitive. Technician troubleshooted the problem with our internet service, devised a plan to fix and all was done in same day."
Martin Chumley
Verified Google Review
"I researched security companies and picked Witness Security. From the initial visit with Tyler to the finished installation with Robert, everything was top notch and above the call of duty. They show up on time, use great equipment and explain the details. I highly recommend them, you won't be disappointed."
Johnny Dova
Verified Google Review
"Keith, Andrew, Shannon, and Tyler were pros and worked hard for almost a full day installing my alarm system and surveillance cameras. Andrew came back the next day to answer more of my questions about how to use the systems. The installation was excellent and I feel good about the expertise and support from Witness Security."
Patrick Kernan
Verified Google Review
"Andrew was very efficient, knowledgeable and courteous. I have been with Witness Security since 2017 and am completely satisfied with the service I received."
Rhonda Tyler
Verified Google Review
FAQ
Multiple consumer advocacy sites have reported extremely low trust ratings for Vivint, citing aggressive sales tactics, difficulty canceling contracts, and misleading pricing. We encourage you to research reviews from multiple sources before committing to any provider.
It depends on where you are in your contract. We can help you review your agreement and figure out the best path forward. In many cases, the long-term savings of switching to Witness make it worth paying any remaining fees. Call us for a free consultation.
In most cases, yes. Vivint uses proprietary equipment that's locked to their platform. We'll install new, high-quality equipment that you own outright — no rental fees, no lock-in. We'll include the full installation in your quote.
Because we believe you should stay with us because you're happy with our service — not because a contract forces you to. Our 210-day satisfaction guarantee means you can walk away risk-free. That's how confident we are in what we do.
We quote you a flat monthly rate that doesn't change. No introductory pricing, no annual increases, no hidden fees. What we tell you is what you'll pay — every single month. We think that's how business should be done.
Your Local Security Team
When you call Witness Security, you get a Tulsa-based team that shows up in a marked van, installs your system with care, and answers the phone when you need help. No call centers. No runaround.
Done with Vivint?
Get a free, no-pressure quote from Tulsa's most trusted security company. No contracts, no aggressive sales — just honest protection from a veteran-owned team.
Fill out the form below and we'll reach out to schedule your free security assessment.
