Cox is shutting down Homelife security on October 22. If you're in the Tulsa area, Witness Security will look at what you have, tell you straight what can stay, and get you monitored before Cox turns yours off. No contract.
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The Facts
Straight from Cox's own Homelife FAQ, so you know exactly where you stand.
Both professionally monitored and self-monitored Homelife service are being discontinued. Cox is exiting the home security and automation business.
Once Homelife is disconnected, Cox says smoke, carbon monoxide and flood sensors will no longer be monitored and no one will be notified.
The leased Touchscreen and Automation Hub will not work with other providers. Cox says other companies decide what, if any, other equipment they can reuse.
Cox says there are no cancellation fees or contracts tied to the shutdown, and no equipment return is required.
Cox partnered with SimpliSafe on an offer for Homelife customers. Cox also says your Homelife equipment is not compatible with SimpliSafe.
Charter completed its purchase of Cox in August 2026. Homelife is still ending on October 22 either way.
Source: Cox Homelife discontinuation FAQ, checked September 14, 2026. Cox support: 877-404-2568.
The biggest risk isn't picking the wrong company. It's the days or weeks in between, when your doors, windows, smoke and CO detectors aren't being watched by anyone.
Here's the order we recommend: get your new system installed and monitoring active first, then disconnect Homelife. That way there's never a night your home isn't protected.
Your Equipment
Some of it, maybe. The honest answer depends on the exact devices in your home, so we check before we quote.
Leased from Cox and locked to their service. Cox says these won't work with other providers.
Depends on the model. We test what's on your walls and only replace what won't work with your new panel.
Cox says these keep working manually after the shutdown. Many can be connected to a new system or app, depending on the device.
Cameras tied to Homelife's app are the most likely to need replacing. We'll confirm on site and quote HD options that work in one app.
Existing placements and any wired runs often make a new install faster and cleaner.
Your Options
Cox pointed you to SimpliSafe. That's one option. Here's how it stacks up.
| Witness Security | Cox's SimpliSafe Offer | |
|---|---|---|
| Installation | Installed by local technicians | DIY, or paid third-party install |
| Your Cox equipment | We test it and reuse what we can | Not compatible, per Cox |
| Contract | None, month to month | None |
| Who you call | A local Tulsa team | National support line |
| Smoke, CO and cameras in one app | Yes, professionally set up | You set it up |
| Guarantee | 210-day satisfaction guarantee | Varies by plan |
SimpliSafe offer details are set by SimpliSafe and may change. Check their current terms.
How Switching Works
01
Call or send the form. A photo of your Cox panel and a rough count of sensors and cameras helps us plan.
02
We look at your equipment, tell you what can stay, and give you a clear price. No pressure and nothing to sign.
03
We install, connect 24/7 monitoring, and walk you through the app. Once it's tested, you cancel Homelife.
Why Witness
Security is all we do. We're not going to exit the business and leave you scrambling.
A local team at 8121 E 14th St that answers the phone and shows up. Oklahoma alarm license #1678.
Month-to-month monitoring. You stay because the service is good, not because you're locked in.
If you're not happy within 210 days, we'll make it right.
Arm, disarm, cameras, locks and alerts from your phone with the Alarm.com app.
Burglary, fire and carbon monoxide monitoring, with dispatch when it matters.
6-month same-as-cash financing, so a surprise shutdown doesn't have to be a surprise bill.
Already have a system that isn't from Cox? Here's how switching works, or see why we don't do contracts.
FAQ
Cox says all Homelife products, both professionally monitored and self-monitored, will be discontinued on October 22, 2026. Cox is asking customers to disconnect Homelife by that date.
No. Cox states that once Homelife is disconnected, smoke, CO and flood sensors will no longer be monitored and no authorities will be notified. To avoid a gap, get a new monitored system running before you disconnect Cox.
The leased Cox Touchscreen and Automation Hub will not work with other providers, according to Cox, so the panel has to be replaced. Other devices vary by model. We check each device during a free assessment and tell you what can stay and what needs to be replaced.
Cox says there are no cancellation fees, contracts or service agreements tied to the Homelife shutdown, and no equipment return is required.
No. Cox has partnered with SimpliSafe on an offer for Homelife customers, but Cox also says Homelife equipment is not compatible with SimpliSafe. You can choose any security company, including a local, professionally installed option like Witness Security.
It depends on your home and what can be reused. Most Tulsa home security systems from Witness run $299 to $799 for equipment and installation, and monitoring starts as low as $36.50 a month with no contract. We give you an exact price after a free assessment.
Not with Witness Security. Monitoring is month to month and you can cancel anytime. Systems also carry a 210-day satisfaction guarantee.
Cox is joining Spectrum after Charter completed its acquisition of Cox in August 2026, but Cox has said Homelife itself ends on October 22, 2026. As of September 2026 we have not seen a Spectrum security service announced for Homelife customers.
More detail: Cox Homelife is shutting down: what Tulsa customers should do before October 22
Cox Homelife Customers
Tell us a little about your Cox system. We'll get back to you quickly with next steps and a time for a free assessment.
No contract. No obligation.
